Changelly PRO
⭐ Trust Score: 4/10
🏆 Arbi.TEAM 4/10
📋 Basic information
📊 Trading statistics
📖 About exchange
ℹ️ Changelly Pro — a centralized cryptocurrency exchange that serves as the professional "pro" segment of the Changelly ecosystem. Unlike the main non-custodial Changelly exchange service (founded in 2015), the Changelly Pro platform was launched later and is positioned as a full-fledged trading platform for experienced traders, offering advanced tools and storage of funds in the platform's custodial wallets. It serves users worldwide, although availability may be limited depending on the region.
🪙 Trading Products and Tools
Changelly Pro offers a basic set of tools for spot market trading and margin trading. This makes it oriented towards traders who need the functionality of a centralized exchange.
Spot Trading
Over 500 cryptocurrencies on 1000+ trading pairs
Margin Trading
Trading with leverage that can reach up to 25x (margin) and up to 100x on futures, depending on the asset
Passive Income
Explicit programs for passive income (staking, savings) are not described on the platform.
Centralized Exchange: Unlike the non-custodial Changelly, Changelly Pro stores user funds, provides deposit wallets, and works with a classic order book.
Advanced Orders: Support not only for Market and Limit orders, but also for Scaled orders.
TradingView Integration: The trading platform is integrated with TradingView for in-depth technical analysis.
Non-Key Feature: Lack of complex derivatives and a wide choice of passive products, focus on spot and margin.
🔐 Security and Support
The platform's security is based on traditional CEX measures, but reviews frequently complain about strict and non-transparent AML/KYC procedures that can lead to funds being frozen.
Protection Measures
- Two-Factor Authentication (2FA): Mandatory for protecting the account and withdrawal operations.
- Cold Storage: Not explicitly stated. The platform is custodial and stores user funds.
- Hack History: Not indicated in the provided sources; however, the main Changelly service has a clean history without hacks.
Regulation
Absence of Tier-1 Licenses: The platform is registered in offshore jurisdictions (Seychelles) and does not have licenses from leading global regulators. This makes the governance structure and dispute resolution less transparent.
Support
Available 24/7 via online chat and email. According to reviews, support responses can be formal, and the resolution of complex issues, especially related to AML blockages, can be delayed.
💳 Deposits and Withdrawals
Changelly Pro offers standard CEX methods for fiat and cryptocurrency deposits, but it's worth paying attention to the verification procedure, which directly affects withdrawal limits.
Verification (KYC)
Mandatory for removing limits. Levels: Starter (1 BTC/day), Trader (50 BTC/day), PRO (unlimited). To obtain the "Trader" status and above, document submission and possibly an online interview are required.
Account Funding
Fiat: Via bank cards (Visa/Mastercard) and bank transfers.
Cryptocurrency: Direct deposits to the wallets provided by the platform. Precise adherence to instructions (network, memo) is required.
Withdrawals
Crypto withdrawal fees are competitive (e.g., 0.0004 BTC for Bitcoin). Fiat withdrawal is available, probably through partner services or bank transfer. Users are advised to activate the withdrawal address whitelist.
👍 Pros and Cons
Based on official information, reviews, and user feedback, the following strengths and weaknesses of the platform can be highlighted.
Advantages
- ✅ TradingView Integration: A significant plus for traders conducting technical analysis directly in the interface.
- ✅ Support for a Large Number of Coins: Over 500 cryptocurrencies, including niche altcoins, which opens up wide opportunities.
- ✅ Flexible Verification System: The presence of a Starter level with limits allows starting trading before completing full KYC.
- ✅ Competitive Trading Fees: Standard fee of 0.10% for takers/makers, which decreases with high trading volume (down to 0% for makers).
Disadvantages
- ❌ Controversial Reputation due to AML/KYC: Numerous complaints about unexpected fund blocking, lengthy (weeks) and non-transparent source-of-funds checks, which is the main risk.
- ❌ Limited Liquidity: For many exotic trading pairs, low liquidity is noted, which can lead to slippage.
- ❌ Lack of Clear Regulation: Registration in an offshore zone and lack of licenses reduces the level of trust and user protection in case of disputes.
- ❌ Poor User Ratings: On independent platforms, trust ratings and user reviews are very low (e.g., 1.9/5 on Trustpilot).
💡 Tips for Beginners
Carefully Study the AML/KYC Risks
Before large transactions, be aware of the risk of sudden verification. Be prepared to confirm the origin of funds for any significant amounts.
Activate All Security Levels
Always enable 2FA and the withdrawal address whitelist in your account settings immediately after registration.
Start Small and Check Liquidity
Before large trades on exotic pairs, test the withdrawal of a small amount and assess market depth and spreads.
Consider Completing Verification
Even with the Starter level, you can trade, but full verification increases limits and may simplify communication with support.
🌐 Interface and Accessibility
Interface: The platform is available via a web browser (desktop version) and offers multilingual support. The interface is adapted for trading using the classic order book and TradingView charts.
🌏 Restricted Countries and Territories
Important Information: Due to regulatory requirements and payment partner policies, Changelly Pro services may be unavailable in certain countries. The platform does not serve citizens and residents of:
- Crimea and Sevastopol,
- Cuba,
- North Korea,
- Sudan,
- Syria,
- Spain,
- United States of America
The precise and current list of restricted jurisdictions is recommended to be checked on the official website.
Important Note: The platform's reputation is seriously undermined by complaints about fund freezes as part of AML checks. Before using, it is strongly recommended to study recent user reviews and thoroughly understand the associated risks.
💱 Suitability Analysis of Changelly Pro for Arbitrage Operations
Analysis for Arbitrage Operations
Changelly Pro is an exchange rarely used for cryptocurrency arbitrage.
Main reasons for this:
- The platform has a relatively small number of trading pairs, which limits opportunities for finding profitable price discrepancies.
- Withdrawal fees are quite high and can significantly reduce the final profit from an arbitrage trade.
- The user interface is very different from the platforms familiar to most traders. Mastering it requires time and can cause discomfort, especially when fast operations critical for arbitrage are necessary.
Potential Opportunity: Despite the shortcomings, in rare cases, interesting price anomalies can be observed on the platform. This is due to relatively small overall trading volumes, which sometimes cause sellers to place orders at prices favorable for arbitrage to execute them faster. This explains the positive experience in individual deals.
📈 Summary on Arbitrage
Changelly Pro is rarely used for conducting arbitrage trades. Limited pair selection, high withdrawal fees, and a non-standard interface make it unattractive for this strategy on a permanent basis. However, in exceptional cases, with careful analysis, profitable but rare opportunities may be found on the platform. Work requires accounting for all costs and increased caution.